Thank you for your patience during this challenging period. All the team appreciates your support and good wishes.
In line with government guidance, we are still unable to treat our patients in the usual way. However, a dentist continues to be available by phone every weekday between 10am and mid-day to offer advice. Over the weekend and bank holidays, there is a rota system for help and advice if you have a dental emergency.
Patients who have extreme pain or infection, following a discussion with the dentist, can choose to be referred to an urgent care centre, which is equipped with the specialist PPE to protect both patient and staff, and which can provide a limited range of treatment to alleviate the problem.
We are currently implementing various measures, so that, when we are allowed to resume treating our patients, everyone will be as safe as possible in our practice.
A purpose built screen has now been installed at reception and we have made a significant investment in specialist equipment for each surgery to filter aerosols and virus particles.
Once we have been given notification that we may resume active treatment we will have to follow a strict protocol to ensure that everyone is kept safe. In that event, we request that you use the hand sanitiser provided on entry to the building and ask you to cover your mouth and nose with a facial covering on entry and during any time you are in the communal areas of the practice. The number of patients in the building will be limited to those with an appointment and to one guardian attending with any child patient.
For the foreseeable future, anyone who has symptoms of corona virus (high temperature, breathlessness, cough, loss of taste and smell etc.) or if any member of that household has these symptoms, we ask that they do not enter the building but telephone the practice for advice in advance of their appointment.
Thank you for protecting each other and in assisting us to make this work safely.
Macfarlane Dental Practice
33a King Street Whalley Clitheroe BB7 9SP
Contact 01254 822412