The Chief Dental Officer has now advised that dental practices may reopen from the 8th June 2020, so long as the appropriate PPE is in place for patient and staff safety. We are pleased to report that these measures are now in place at our practice and the staff training will be completed on 10th June. As a result, we are now arranging to see those patients who have experienced pain, or other dental problems, during the lockdown as a matter of priority.
For the first few weeks after reopening we anticipate a limited capacity to see and treat patients who are not urgently in need of attention. As a result, we kindly ask you to wait until after the beginning of July to contact us to book your more routine appointments. We expect to gradually reintroduce more appointment availability over the following weeks as we adapt to the working patterns required of us for your safety.
On contacting the practice you will be asked a series of questions to establish that you are not symptomatic for Covid 19. At this time we are not allowing any person with symptoms, or confirmed diagnosis, of Covid 19 to enter the practice. Emergencies will be dealt with by the Urgent Care Centres in such circumstances.
Your mobile phone details will be confirmed at the time of making the appointment. Should you be offered an appointment there will be a series of requirements that we ask you to comply with to keep you, and the team at the practice, safe.
- Please attend alone, or as a single parent/guardian accompanying a child under 16, to minimise numbers in the building as per Government Guidelines for distancing.
- Please cover the lower part of your face with a mask or scarf before you open the door to the building and keep it on until you are in the surgery. It should be replaced before exiting the surgery.
- You will be asked to wait in your car until you receive a call or text to proceed to the practice. Only if you do NOT have a mobile phone should you proceed to the practice to use the limited availability of waiting space – keeping at a safe distance from any others.
- On entry to the practice you will be required to disinfect your hands, have your temperature taken and asked to complete a medical declaration that you are free, at that time, of any symptoms of the virus.
At the time of your appointment if you have, or have been in contact with someone exhibiting, the symptoms of Covid-19 please DO NOT attend the practice. Further arrangements will be made for you to be seen on an emergency basis.
These symptoms include; a high temperature continuous new cough change/loss of taste or smell
Once you reach the surgery you will be required to undergo a full mouth and nostril decontamination before any treatment is carried out. It is important that you inform the dentist if you have thyroid disease so that the appropriate disinfectant can be used. Please be aware that we can only accept credit/debit card payments.
Everyone at the Macfarlane Dental Practice thanks you for your understanding during these challenging circumstances.